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Google to Tone Down Message Board After Workers Feud Over Warfare in Gaza


For almost 14 years, a web based message board known as Memegen has served as a digital water cooler for Google workers.

Memegen has been a spot for workers to supply blunt critiques of their bosses, to share gallows humor about job cuts or to joke about getting notes from their mother and father to excuse them from returning to the workplace after the pandemic.

However Google executives, after watching workers snipe in regards to the conflict in Gaza in latest months, are making huge adjustments to show down the temperature on their firm’s beloved message board, in line with paperwork reviewed by The New York Occasions.

Probably the most important tweaks to Memegen would be the removing of a digital thumbs-down. Effectively-liked memes rise to the highest of Memegen primarily based on these votes. Unpopular ones rapidly disappear from view. One other change would be the removing of metrics that enable folks to see how well-liked different workers’ memes have grow to be.

Google mentioned it was making the adjustments, which take impact later this yr, primarily based on worker suggestions that mentioned thumbs down votes make staff really feel unhealthy, and the metrics made the message board really feel too aggressive. However some workers mentioned they nervous the adjustments would censor their free expression and switch Memegen from a real-time gauge of employee sentiment right into a uninteresting company message board.

Google’s message board debate displays long-simmering pressure between Google’s opinionated workers and executives making an attempt to tame the corporate’s typically freewheeling tradition. Greater than 4,000 workers preferred a latest put up summing up why they’re so protecting of the discussion board: “The 5 minutes I spend on Memegen earlier than beginning my work are the very best 2 hours of my day.”

A Google spokeswoman mentioned in an announcement that “because the workforce has transparently shared with workers, they’re experimenting with some widespread trade practices just like what different inside and exterior social platforms have achieved.”

Memegen was created in October 2010 by two Google engineers, Colin McMillen and Jonathan Feinberg. Mr. McMillen has since left Google. Its title is brief for Meme Generator as a result of apart from displaying memes (humorous photos with pithy textual content on them), it helps workers make or generate them. Utilizing their work person names, workers can choose or add a picture, sort a message over it, put up it and await the replies to roll in.

Christopher Fong, a former Google partnerships supervisor, recalled that greater than a decade in the past, throughout Google’s all-hands conferences, often known as T.G.I.F.s though they have been typically held on Thursdays, workers rushed to Memegen when executives like Larry Web page and Sergey Brin have been speaking. They provided dwell commentary on whether or not they agreed or disagreed with the remarks, and voted, forming an off-the-cuff ballot — a scrolling company id. Folks nonetheless use the discussion board for real-time reactions beneath the present chief government, Sundar Pichai.

Folks wrote what they have been “considering however embarrassed or afraid to say,” mentioned Mr. Fong, who runs Xoogler, a group of former Google staff.

Workers cherished Memegen for being a group hub that felt uniquely Google. Even executives who received roasted there every now and then preferred it. Eric Schmidt, the corporate’s former chief government, wrote that Memegen “succeeded wildly” at letting workers “have enjoyable whereas commenting acerbically on the state of the corporate” in his e-book “How Google Works,” co-written with Jonathan Rosenberg.

“Within the positive custom of Tom Lehrer and Jon Stewart, Memegen could be very humorous whereas reducing to the center of controversies inside the firm,” they wrote.

Over time, the tone of worker chatter has grown testier, echoing shifts on social media and in broader society. The bickering grew worse when employees began posting in regards to the conflict in Gaza final fall. Workers engaged in spirited arguments in regards to the conflict and down-voted posts they disagreed with, which made them tougher to seek out, mentioned two folks with information of the exchanges, who requested anonymity as a result of they weren’t licensed to talk publicly.

The corporate’s inside moderators mentioned in a February memo considered by The Occasions that they thought of coordinated down-votes a “bullying tactic.” Within the second half of 2023, they added, they noticed a drastic improve in complaints in regards to the content material workers have been sharing. In February, the corporate began the trouble to take away scores and down-votes.

When the adjustments are totally in place, workers will nonetheless have the ability to use Memegen to put up and remark. Ribbing the corporate and its insurance policies continues to be inside the guidelines, so long as the posts aren’t attacking people or utilizing abusive language.

However some workers are skeptical Memegen will preserve its quirky character. The adjustments “will kill Memegen,” one latest put up mentioned. “Which is, in fact, the purpose.” That put up was preferred by greater than 8,000 workers.

Debates on Memegen have been an issue for the corporate earlier than. In 2017, a Google engineer, James Damore, wrote an inside memo that criticized the corporate’s variety insurance policies. Workers used Memegen to criticize Mr. Damore and the memo, and the feud grew to become public. Google ultimately fired Mr. Damore. He sued for discrimination and dropped the lawsuit in 2020.

After The Occasions reported in 2018 that Google had paid former government Andy Rubin $90 million in severance after he was accused of sexual misconduct, one of many prime posts on Memegen featured a GIF of an overjoyed sport present contestant showered with confetti. The textual content mentioned, “Received caught sexually harassing worker.”

In 2019, Google launched group pointers meant to set boundaries on inside message boards. The corporate confused the should be respectful: no trolling, no name-calling, no politics.

“Our main accountability is to do the work we’ve every been employed to do, to not spend working time on debates about nonwork subjects,” the corporate advised workers on the time.

More often than not, workers don’t discuss conflict and different grave points on Memegen. Jokes about working at Google are perennially well-liked, although honest tributes to the message board have just lately struck a chord, like one wishing Memegen a contented birthday: “You make Google actually particular.”

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